Process for Return Material Authorization (RMA)

Before shipping any equipment to Fann for repair, you must request a RMA number by using one of the contact methods beside. Please supply the following information when contacting us:

  1. Your Name
  2. Company Name
  3. Complete shipping address for return of the equipment
  4. All contact information, including phone numbers and email address
  5. Description of work requested

Contact details to request RMA



Telephone Service/Support:  

1-281.871.4461 or 1-281.871.6024
Fax: 1-281.871.4446

Shipping information

Once you have received your return material authorization (RMA) number, please print a copy of the RMA form and place inside your package. Also please note the RMA number on the outside of your package.

Please send your equipment to below address.

Fann Instrument Company
14851 Milner Road
Gate 5A, Fann 1 & 2
Houston, Texas 77032


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