Return Authorization

Before shipping any equipment to Fann for repair, you must request a Return Material Authorization (RMA) number. This will help us expedite your request and prevent delays. Please use one of the contact methods below to request a RMA number.

Telephone Service/Support:  1-281.871.4461 or 1-281.871.6024
Fax:  1-281.871.4446
Email:  fannservice@fann.com

Please supply the following information when contacting us:

  1. Your Name
  2. Company Name
  3. Complete shipping address for return of the equipment
  4. All contact information, including phone numbers and email address
  5. Description of work requested

A number will be provided to you.  After you have the number, follow the shipping instructions here.

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